Shipping Methods & Charges
Your order will be shipped to the specified address according to the shipping method selected during checkout:
|3 - 5 Days||2 - 3 Days||4 - 6 Days||7 - 10 Days|
You can choose the delivery method during checkout:
ePacket Shipping: $3.99 - Free U.S. shipping over $59.99
Delivery usually takes 7-10 Business Days Delivery
USPS First Class Shipping: $6.99 - Free U.S. shipping over $59.99
Delivery usually takes 4-6 Bussiness Days Delivery
DHL Express Shipping: $23.99 - Free Over $150.00
Delivery usually takes 2-3 business days
Please note that the time frame mentioned above doesn’t include production time.
Please keep in mind that the estimated shipping time frames are impacted by your selected shipping method, and does not account for delays caused by vendors or service and weather disruptions.
All Oliviaso products are personalized. Some items have longer production days than others. These details can be found on the product pages and throughout the checkout process.
All our packages are fully insured and shipping time frames described above applies to orders shipped within the continental United States. Express shipments require a customer signature upon delivery.
Even if you live outside of the country, don’t fret! We also provide free international shipping to many countries.
Each customer is responsible for any customs charges that may be applied to international shipments.Oliviaso has no control over these charges and is not responsible for any actions taken by customs or delivery services.
Please note that it is the customer’s responsibility to provide us with a correct and complete shipping address.
If your shipping address is different from your billing address, please specify this during checkout.
When your order ships, you will receive a Shipping Notification email.
This email will provide you with your order ID to track your item as it makes its way to you, as well as the date your order was shipped. You can also check the status of your order online by logging into the track my order page with your Order ID and Email.
The estimated Shipping date is based on the selected shipping method.Shipping dates are based on business days and they do not include weekends and holidays.
Please note that special orders may have a longer processing and manufacturing time frame.
Orose is a professional company that devotes to high-grade custom size tailor made real silk products, and Orose involves a series of silk products such as silk pillowcase, silk sheets,silk bedding, silk duvet cover, silk fitted sheet, silk pajama, silk sleep mask, silk scarves, silk hood and silk comforters and duvets.